Privacy Policy
Last updated: 19 October 2026. This website is operated by The Foot in Diabetes Ltd, a company registered in England & Wales (Company No. 13870866), registered office 2nd Floor, 5 High Street, Westbury on Trym, Bristol, BS9 3BY, United Kingdom. We are the “data controller” for the personal information described below. We are registered with the Information Commission (formerly the Information Commissioner’s Office) as a data controller, registration number ZC276880. You can contact us atinfo@footindiabetes.com.
What we collect and why
- Newsletter signup: your email address, used to send you our newsletter. Our newsletter is delivered by Beehiiv, who process your email address on our behalf. You can unsubscribe from any email, at any time.
- Contact and partnership enquiry forms: your name, organisation (optional), email address and message. These are sent to us by email so we can reply to you. We keep enquiry emails for as long as needed to handle the conversation and our business records.
- Media kit download: your email address, which is added to the newsletter list (you can unsubscribe immediately).
- Analytics: we use privacy-focused, cookie-less analytics that collect aggregate statistics (pages visited, country, device type). This does not identify you personally and no tracking cookies are set.
Our legal bases
We rely on consent for the newsletter (you sign up, and can withdraw at any time) and on our legitimate interests for responding to enquiries and measuring aggregate site usage.
Automated decision-making
We use computer programs, including AI tools, in running our services. Where those programs are involved in decisions that could significantly affect your rights or interests, this section tells you what is involved.
Kinds of personal information used in the operation of computer programs: your name and contact details, information you enter into our website forms, and your newsletter subscription status.
Kinds of decisions made solely by the operation of computer programs: none. No decision affecting your access to our services or any aspect of your care is made solely by a computer program.
Kinds of decisions where a computer program does something substantially and directly related to making a decision: none. Enquiry form messages are emailed to us and read by a person.
We use AI tools to help draft and edit the content we publish. Those tools do not make decisions about individuals. All published content is reviewed by a person who holds editorial responsibility for it, as set out in our editorial policy.
What we don't do
- We do not sell your personal information.
- We do not use advertising or tracking cookies.
- We do not collect health information through this website. Please don't include medical details about yourself in enquiry forms. This site cannot provide individual medical advice.
Who we share information with
Trusted service providers who help us run the site: our hosting provider, our email provider, and Beehiiv (newsletter delivery). Each processes data only on our instructions. Some providers may process data outside the UK/EEA with appropriate safeguards in place.
Your rights
Under UK data protection law you can ask us to access, correct, delete, restrict or port your personal information, and you can object to processing or withdraw consent at any time. Email info@footindiabetes.com and we'll respond within one month.
If you are unhappy with how we have handled your personal information, you can complain to us directly. Email info@footindiabetes.com with “Data complaint” in the subject line. We will acknowledge your complaint within 30 days of receiving it and will respond as quickly as we can after that.
You can also complain to the Information Commission (formerly the Information Commissioner's Office) at ico.org.uk at any time, including before you have raised it with us.
Changes
We'll update this policy when our practices change, and the date at the top will always tell you when it was last revised.